Support

How can we help?

Find your answer in the FAQ below, or reach out — we reply within 24 hours.

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Contact Support

Have a question or found a bug? [email protected]

Frequently Asked Questions
What is Skarb Pro and what does it include?

Skarb Pro is a paid subscription that unlocks full access to the app:

  • Unlimited AI assistant usage
  • Detailed spending analytics
  • Unlimited transactions
  • Receipt scanning
  • Smart reminders
  • Recurring payments tracking
How much does the subscription cost?
  • Monthly: $2.99 per month
  • Yearly: $29.99 per year

The monthly plan includes a 7-day free trial. You will not be charged until the trial period ends.

How do I cancel my subscription?

You can cancel anytime through your Apple ID settings:

  • iPhone: Settings → Apple ID → Subscriptions → Skarb
  • Or: App Store → your profile → Subscriptions

Cancellation takes effect at the end of the current billing period. You keep access to Pro until then.

How do I restore my subscription on a new device?

Open Skarb → Profile → Subscription → tap "Restore Purchase". Your subscription will be restored automatically if you use the same Apple ID.

Is my data safe?

Yes. All data is stored on a secure server and transmitted exclusively over HTTPS. We do not sell or share your data with third parties.

Learn more: Privacy Policy

The AI assistant is slow or not responding

This may be related to server load. Try:

  • Check your internet connection
  • Close and reopen the app
  • If the issue persists, contact us at [email protected]
How do I delete my account?

Go to Profile → scroll to the bottom → "Delete Account". All your data will be permanently removed from our servers. This action is irreversible.

Which currencies are supported?

Skarb supports UAH, USD, EUR, PLN, and CZK with automatic conversion at live exchange rates.